MASTA Travel Clinic - Keencare Pharmacy

Information regarding Appointments at this clinic

Your initial appointment will be completed by telephone. If vaccines/antimalarials are needed, our specialist travel health nurse will book a follow-up appointment at your chosen pharmacy clinic.

Please note the following:

• Our nurse must speak directly to the person that is travelling. We cannot complete a consultation with a third party (for children see below).
• Children aged 5 to 15 years must have a parent/guardian present and able to complete the consultation on their behalf. Children aged 16 to 18 years must complete the telephone consultation themselves.
• Ensure that you have details of all current and historical medical and treatment history at hand.
• There is a consultation charge for this service. Please see pricing for details.
• Calls will be recorded for quality and training purposes.
• All calls must be undertaken in the UK to a UK landline or UK mobile number.

Exclusions for this clinic:

Please be aware of the following exclusions at your chosen clinic which would prevent the nurse from being able to complete your appointment. A consultation fee would still apply. These exclusions include:

• Any vaccine/anti-malarial which is NOT listed in your travel health summary
• Travellers prescribed certain types of anticoagulants
• Travellers who have had an anaphylactic reaction to a previous vaccine
• BCG/TB Vaccine
• Mantoux Test
• Yellow Fever vaccine is currently not available at this clinic