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Need to speak to a member of our Customer Services Team? We’re here to help.

Important Notice

Our Customer Service Team are NOT medically qualified to answer health-related questions, including what vaccinations you may need. For medical advice, please book a consultation with our healthcare professionals.

Email

enquiries@masta.org
Support

0330 100 4200
Opening Hours

Monday-Saturday

Vaccine History

Did you know, you can download a report yourself of all the data MASTA holds for you, including your vaccination history?

How to download your data:

  1. Log in to your account.
  2. On your dashboard, click the Download your data button

Need help logging in?

Note: If the user has Forgotten their username, they should contact the customer support.

Test Results

To assist you with your enquiry, please complete the form below and click Submit.

Why we need this information:

  • We use the details you provide to verify your identity — a key part of our commitment to protecting your data.
  • We may contact you by email or phone, if needed, to complete the verification process.
  • By submitting this form, you consent to us contacting you only for the purpose of handling your enquiry.

MASTA will never use the information entered here for any other purpose.











    Appointment Amendments

    To assist you with your enquiry, please complete the form below and click Submit.

    Why we need this information:

    • We use the details you provide to verify your identity — a key part of our commitment to protecting your data.
    • We may contact you by email or phone, if needed, to complete the verification process.
    • By submitting this form, you consent to us contacting you only for the purpose of handling your enquiry.

    MASTA will never use the information entered here for any other purpose.











      Get In Touch
      Call Us

      0330 100 4200

      Email Us

      enquiries@masta.org

      We're happy to hear from you, however please note that our Customer Service Team are NOT medically qualified to answer any health related questions, including what vaccinations you may need.

      Customer Service Opening Hours
      • Monday - Saturday 9:00 - 17:30
      • Sunday Closed
      Outside these hours, please use the contact form or email us and a team member will get back to you.
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