Prepared by our experienced travel health clinicians, the Core Medical Kit is designed to be our most accessible kit for travellers who want to be prepared. Compact yet comprehensive, it covers most common minor injuries and ailments encountered during long-haul travel within easy reach of medical facilities.

First Aid Essentials

Includes dressings, plasters, antiseptic wipes, and wound care items to treat cuts, grazes, and minor injuries quickly and effectively.

Sterile Medical Equipment

Contains a basic sterile kit for use by medical professionals in areas where medical hygiene may be uncertain. Particularly useful in regions where reusable or non-sterile equipment may be common.

General Travel Health Supplies

Packed with everyday health travel essentials for backpacking and general travel – ideal for managing small issues without needing to seek immediate medical help.

For more comprehensive coverage, including antibiotics and prescription-only treatments, consider our Ultimate Medical Kit or Worldwide Diarrhoea Kit.

Issues relating to returns, damage, or faulty products are handled on a case‑by‑case basis to ensure fair and consistent resolution.

Reporting Procedure

• In the first instance, customers must email: masta@speedshealthcare.co.uk
• The email must include:
  • Order number
  • Description of the issue
  • Photographic evidence where applicable
• Distributor will provide next steps depending on the nature of the case.

Please allow up to 5–7 working days for your order to be processed. This includes online risk assessment review, prescription, and supplier dispensing and dispatch.

Standard Delivery

Orders are dispatched using a Tracked 48‑hour courier service.

Tracking Information

Tracking details will be issued by the third‑party courier provided that:

• A valid mobile number and/or
• A valid email address have been supplied at the time of order.

Delivery Guarantees

• Delivery times via third‑party couriers are not guaranteed.
• As a result, the distributor is not liable for any delays caused by the courier service.

If a delivery has not been received within a reasonable timeframe:

• The customer must contact MASTA on enquiries@masta.org with order details.
• MASTA will initiate an investigation and, if required, arrange a resupply of the missing goods.

The distributor is not responsible for:

• Courier delays
• Failed delivery attempts
• Customer‑provided contact details that are incomplete or incorrect